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The Automotive Service Association offers free collision repair-related resources

Looking for automotive industry information on collision repair and refinish-related topics? The Automotive Service Association (ASA) has many great resources available for free. Information includes suggestions on collision repair practices, industry white papers and tools to help educate your customers about automotive repair. This information can be found on ASA’s website at

ASA is a not-for-profit trade association that is dedicated to serving the needs of automotive service businesses, including collision repair shops. They are one of many organizations that provide useful resources to the collision repair industry and other automotive service-related professionals. To find out more, visit

Auto Repair Archive

The free resources available on the ASA website cover topics including:

ASA Documented Collision Repair Operations

This document is a tool to help collision repair professionals communicate with insurance representatives about refinish procedures.

Replacement Parts Reference Chart

This chart provides an at-a-glance view of general not-included operations that should be used when installing new replacement parts. It is designed to supplement procedure pages supplied by individual information providers.

10 Steps of Professional Diagnostics

Effective communication with your customers is important. This pamphlet educates your customers about the time, training and resources needed to deliver high-quality collision repairs.

Market Versus Need for Repairers

This piece is a discussion of the market versus need dilemma that often faces membersof the collision repair industry as they navigate between what is needed to completely repair a vehicle and limitations from insurers based on current market practices.